I could not have been any happier with my experience at Micro Service Imports. I have a shop that I love and have used religiously, but when I bought a new to me (but old) Subaru, I wanted to make sure that the people caring for it were experts. And experts they are! My goal was to have my car looked over so that I could handle any issues before they became dangerous. Micro did just that, and it wasn’t a run of the mill 20 point inspection or what have you from a chain, they noticed minor and major things but not for the purpose of charging me more, some of the items were trivial but important to note and I am so grateful that they were so thorough. The list of needs was decent for a car that had no known service records, but Micro didn’t make me feel overwhelmed. Instead the presented an idea of what was most important and helped me decide based on my current budget. I wasn’t made to feel like an annoyance or hindrance when I called back twice for clarification, and the work was performed in the time frame set at the quoted price. I feel comfortable and safe driving the car now, and have an idea of future work needed as well as the anticipated costs so that I can budget for it. On top of all of the important stuff, the lobby is absolutely beautiful and I wish I had spent time in it! They also offer a shuttle service so that you don’t have to have someone pick you up. I am so grateful to have found this shop and highly recommend that anyone come here, whether you have a brand new car or one that is almost 20. Hands down the best.